CVE-2018-16586
"OTRS Open Redirect Vulnerability"
Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
INFO
Published Date :
Sept. 28, 2018, 12:29 a.m.
Last Modified :
Nov. 21, 2024, 3:52 a.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2018-16586
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 2.0 | MEDIUM | [email protected] | ||||
| CVSS 3.0 | MEDIUM | [email protected] |
Solution
- Upgrade the affected OTRS packages.
- If running Debian, update to version 5.0.16-1+deb9u6 or later.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2018-16586.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2018-16586 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2018-16586
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2018-16586 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2018-16586 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
CVE Modified by af854a3a-2127-422b-91ae-364da2661108
Nov. 21, 2024
Action Type Old Value New Value Added Reference https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ Added Reference https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 Added Reference https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 Added Reference https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 Added Reference https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html Added Reference https://www.debian.org/security/2018/dsa-4317 -
CVE Modified by [email protected]
May. 14, 2024
Action Type Old Value New Value -
CWE Remap by [email protected]
Aug. 24, 2020
Action Type Old Value New Value Changed CWE CWE-20 NVD-CWE-noinfo -
Initial Analysis by [email protected]
Nov. 21, 2018
Action Type Old Value New Value Added CVSS V2 Metadata Victim must voluntarily interact with attack mechanism Added CVSS V2 (AV:N/AC:M/Au:N/C:N/I:P/A:N) Added CVSS V3 AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N Changed Reference Type https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 No Types Assigned https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7 Patch Changed Reference Type https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 No Types Assigned https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963 Patch Changed Reference Type https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html No Types Assigned https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html Mailing List, Third Party Advisory Changed Reference Type https://www.debian.org/security/2018/dsa-4317 No Types Assigned https://www.debian.org/security/2018/dsa-4317 Third Party Advisory Changed Reference Type https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 No Types Assigned https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302 Patch Changed Reference Type https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ No Types Assigned https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/ Patch, Vendor Advisory Added CWE CWE-20 Added CPE Configuration OR *cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* versions from (including) 4.0.0 up to (excluding) 4.0.32 *cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* versions from (including) 5.0.0 up to (excluding) 5.0.30 *cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* versions from (including) 6.0.0 up to (excluding) 6.0.11 Added CPE Configuration OR *cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* *cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* -
CVE Modified by [email protected]
Oct. 15, 2018
Action Type Old Value New Value Added Reference https://www.debian.org/security/2018/dsa-4317 [No Types Assigned]
Vulnerability Scoring Details
Base CVSS Score: 4.3
Base CVSS Score: 4.3
Exploit Prediction
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days.
0.61 }} -0.01%
score
0.68665
percentile