CVE-2021-36097
OTRS Unrestricted Ticket Locking Vulnerability
Description
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
INFO
Published Date :
Oct. 18, 2021, 7:15 a.m.
Last Modified :
Oct. 27, 2022, 1:04 p.m.
Source :
[email protected]
Remotely Exploitable :
Yes !
Impact Score :
1.4
Exploitability Score :
2.8
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2021-36097.
| URL | Resource |
|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2021-20/ | Release Notes Vendor Advisory |
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2021-36097 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2021-36097 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
CVE Modified by [email protected]
May. 14, 2024
Action Type Old Value New Value -
Reanalysis by [email protected]
Oct. 27, 2022
Action Type Old Value New Value Changed Reference Type https://otrs.com/release-notes/otrs-security-advisory-2021-20/ Vendor Advisory https://otrs.com/release-notes/otrs-security-advisory-2021-20/ Release Notes, Vendor Advisory Removed CWE NIST CWE-732 Added CWE NIST NVD-CWE-noinfo -
Initial Analysis by [email protected]
Oct. 21, 2021
Action Type Old Value New Value Added CVSS V2 NIST (AV:N/AC:L/Au:S/C:N/I:P/A:N) Added CVSS V3.1 NIST AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N Changed Reference Type https://otrs.com/release-notes/otrs-security-advisory-2021-20/ No Types Assigned https://otrs.com/release-notes/otrs-security-advisory-2021-20/ Vendor Advisory Added CWE NIST CWE-732 Added CPE Configuration OR *cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* versions from (including) 8.0.0 up to (including) 8.0.16 -
CVE Modified by [email protected]
Oct. 18, 2021
Action Type Old Value New Value Changed Description Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions. Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2021-36097 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2021-36097
weaknesses.
Exploit Prediction
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days.
0.05 }} 0.00%
score
0.20634
percentile