Known Exploited Vulnerability
9.8
CRITICAL CVSS 3.1
CVE-2024-28986
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability - [Actively Exploited]
Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

INFO

Published Date :

Aug. 13, 2024, 11:15 p.m.

Last Modified :

Aug. 16, 2024, 3:04 p.m.

Remotely Exploit :

Yes !
CISA Notification
CISA KEV (Known Exploited Vulnerabilities)

For the benefit of the cybersecurity community and network defenders—and to help every organization better manage vulnerabilities and keep pace with threat activity—CISA maintains the authoritative source of vulnerabilities that have been exploited in the wild.

Description :

SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.

Required Action :

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Notes :

https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986

Affected Products

The following products are affected by CVE-2024-28986 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Solarwinds web_help_desk
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 CRITICAL [email protected]
Solution
This information is provided by the 3rd party feeds.
  • Upgrade to Web Help Desk version 12.8.3 Hotfix 1 or later.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2024-28986.

URL Resource
https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Vendor Advisory
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2024-28986 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2024-28986 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2024-28986 vulnerability anywhere in the article.

  • Daily CyberSecurity
Critical Vulnerability (CVE-2025-31498) Patched in c-ares DNS Library

The Domain Name System (DNS) plays a pivotal role, translating human-friendly domain names into the numerical IP addresses that computers understand. And at the heart of many applications facilitating ... Read more

Published Date: Apr 11, 2025 (4 months, 1 week ago)
  • Daily CyberSecurity
CISA Warns of Actively Exploited Linux Kernel Vulnerabilities (CVE-2024-53197, CVE-2024-53150)

The Cybersecurity and Infrastructure Security Agency (CISA) has issued a warning after adding two newly discovered Linux kernel vulnerabilities to its Known Exploited Vulnerabilities (KEV) Catalog, co ... Read more

Published Date: Apr 10, 2025 (4 months, 1 week ago)
  • The Register
SolarWinds critical hardcoded credential bug under active exploit

A critical, hardcoded login credential in SolarWinds' Web Help Desk line has been exploited in the wild by criminals, according to the US Cybersecurity and Infrastructure Security Agency, which has ad ... Read more

Published Date: Oct 16, 2024 (10 months, 1 week ago)
  • security.nl
VS meldt actief misbruik van hardcoded credential in SolarWinds-software

Aanvallers maken actief gebruik van een hardcoded credential in de software van SolarWinds, zo meldt het Cybersecurity and Infrastructure Security Agency (CISA) van het Amerikaanse ministerie van Home ... Read more

Published Date: Oct 16, 2024 (10 months, 1 week ago)
  • The Hacker News
CISA Warns of Active Exploitation in SolarWinds Help Desk Software Vulnerability

Vulnerability / Data Protection The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Tuesday added a critical security flaw impacting SolarWinds Web Help Desk (WHD) software to its Know ... Read more

Published Date: Oct 16, 2024 (10 months, 1 week ago)
  • Cybersecurity News
Critical SolarWinds Flaw Exposes 827 Instances: PoC Exploit Unveiled for CVE-2024-28987

Security researcher Zach Hanley from Horizon3.ai published the technical details and a proof-of-concept (PoC) exploit code for a critical hardcoded credential vulnerability, CVE-2024-28987, in the pop ... Read more

Published Date: Sep 30, 2024 (10 months, 3 weeks ago)
  • Help Net Security
PoC for critical SolarWinds Web Help Desk vulnerability released (CVE-2024-28987)

Details about and proof-of-concept (PoC) exploit code for CVE-2024-28987, a recently patched SolarWinds Web Help Desk (WHD) vulnerability that could be exploited by unauthenticated attackers to remote ... Read more

Published Date: Sep 25, 2024 (10 months, 4 weeks ago)
  • Cybersecurity News
Medusa Exploits Fortinet Flaw (CVE-2023-48788) for Stealthy Ransomware Attacks

A recent report from Bitdefender highlights how Medusa has not only continued its relentless attacks but has also established a unique online presence on both the dark web and the surface web, making ... Read more

Published Date: Sep 15, 2024 (11 months, 1 week ago)
  • Cybersecurity News
Hackers target Apache OFBiz RCE flaw CVE-2024-45195 after PoC exploit released

Image: Rapid7According to a report from Imperva, over 25,000 malicious requests targeting 4,000 unique sites have been detected since the CVE-2024-45195 vulnerability in Apache OFBiz was disclosed. Th ... Read more

Published Date: Sep 13, 2024 (11 months, 1 week ago)
  • Cybersecurity News
CVE-2024-28991 (CVSS 9.0): SolarWinds Access Rights Manager RCE Flaw

In a recent security advisory, SolarWinds has disclosed two vulnerabilities affecting their Access Rights Manager (ARM) software. ARM is widely used by IT and security administrators to manage and aud ... Read more

Published Date: Sep 13, 2024 (11 months, 1 week ago)
  • Cybersecurity News
PAN-OS Vulnerabilities: Command Injection (CVE-2024-8686) and GlobalProtect Exposure (CVE-2024-8687)

Palo Alto Networks, a leading cybersecurity solutions provider, has recently released a critical security advisory, urging its customers to take immediate action to address several vulnerabilities dis ... Read more

Published Date: Sep 12, 2024 (11 months, 1 week ago)
  • Cybersecurity News
CVE-2024-43491 (CVSS 9.8): Critical Windows 0-Day Flaw Uncovered, Urgent Patching Required

Microsoft has disclosed a critical zero-day vulnerability in its Windows operating system, identified as CVE-2024-43491. The vulnerability, with a severity score of 9.8 (out of 10), resides within the ... Read more

Published Date: Sep 11, 2024 (11 months, 1 week ago)
  • Cybersecurity News
CVE-2024-42500 (CVSS 9.3): Critical HPE HP-UX Vulnerability Demands Immediate Action

A critical vulnerability has been discovered in HPE HP-UX’s Network File System (NFSv4), leaving systems open to potential denial-of-service (DoS) attacks. This vulnerability, tracked as CVE-2024-4250 ... Read more

Published Date: Sep 11, 2024 (11 months, 1 week ago)
  • Cybersecurity News
CVE-2024-20017 (CVSS 9.8): Zero-Click Exploit Discovered in Popular Wi-Fi Chipsets, PoC Published

Image: HyprdudeSecurity researcher Hyprdude has published detailed information and a proof-of-concept (PoC) exploit for a critical vulnerability identified as CVE-2024-20017. With a CVSS score of 9.8, ... Read more

Published Date: Sep 05, 2024 (11 months, 2 weeks ago)
  • Cybersecurity News
Warning: CVE-2024-20469 in Cisco ISE with PoC Code Puts Networks at Risk

A vulnerability, tracked as CVE-2024-20469, has been discovered in Cisco Identity Services Engine (ISE). With a CVSS score of 6.0, this vulnerability allows authenticated, local attackers to elevate p ... Read more

Published Date: Sep 05, 2024 (11 months, 2 weeks ago)
  • europa.eu
Cyber Brief 24-09 - August 2024

Cyber Brief (August 2024)September 4, 2024 - Version: 1.0TLP:CLEARExecutive summaryWe analysed 249 open source reports for this Cyber Brief1.Relating to cyber policy and law enforcement, in Europe, th ... Read more

Published Date: Sep 04, 2024 (11 months, 2 weeks ago)
  • Cybersecurity News
CVE-2024-7261 (CVSS 9.8): Zyxel Patches Critical Vulnerability in Wi-Fi Devices

Zyxel, a prominent networking equipment manufacturer, has issued a security advisory urging users to promptly update their firmware to address a critical vulnerability affecting a range of their acces ... Read more

Published Date: Sep 03, 2024 (11 months, 2 weeks ago)
  • Cybersecurity News
Minecraft Server Hit with Record-Breaking 3.15 Billion Packet Rate DDoS Attack

Carpet Bomb attacks aim to flood traffic to all IPs within a subnet on a victim network, with the goal to bypass per destination attack detection | Image: Global Secure LayerGlobal Secure Layer (GSL), ... Read more

Published Date: Aug 31, 2024 (11 months, 3 weeks ago)
  • Help Net Security
Week in review: PostgreSQL databases under attack, new Chrome zero-day actively exploited

Here’s an overview of some of last week’s most interesting news, articles, interviews and videos: PostgreSQL databases under attack Poorly protected PostgreSQL databases running on Linux machines are ... Read more

Published Date: Aug 25, 2024 (11 months, 4 weeks ago)
  • TheCyberThrone
SolarWinds fixes CVE-2024-28987 in WHD Product

SolarWinds has released an update to a new security flaw in its Web Help Desk (WHD) software that could allow remote unauthenticated attackers to gain unauthorized access to vulnerable instances.The v ... Read more

Published Date: Aug 24, 2024 (11 months, 4 weeks ago)

The following table lists the changes that have been made to the CVE-2024-28986 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • Initial Analysis by [email protected]

    Aug. 16, 2024

    Action Type Old Value New Value
    Changed Reference Type https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 No Types Assigned https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 Vendor Advisory
    Changed Reference Type https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 No Types Assigned https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 Vendor Advisory
    Added CPE Configuration OR *cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:* versions up to (including) 12.8.2 *cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*
  • CVE CISA KEV Update by 9119a7d8-5eab-497f-8521-727c672e3725

    Aug. 16, 2024

    Action Type Old Value New Value
    Added Required Action Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
    Added Date Added 2024-08-15
    Added Due Date 2024-09-05
    Added Vulnerability Name SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
  • CVE Modified by [email protected]

    Aug. 14, 2024

    Action Type Old Value New Value
    Changed Description SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine. SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
  • CVE Modified by [email protected]

    Aug. 14, 2024

    Action Type Old Value New Value
    Changed Description SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available. SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine.
  • CVE Modified by [email protected]

    Aug. 14, 2024

    Action Type Old Value New Value
    Changed Description SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine. SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
  • CVE Received by [email protected]

    Aug. 13, 2024

    Action Type Old Value New Value
    Added Description SolarWinds Web Help Desk was susceptible to a Java Deserialization Remote Code Execution that would allow access to run commands on the host machine.
    Added Reference SolarWinds https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986 [No types assigned]
    Added Reference SolarWinds https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1 [No types assigned]
    Added CWE SolarWinds CWE-502
    Added CVSS V3.1 SolarWinds AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
Vulnerability Scoring Details
Base CVSS Score: 9.8
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact