8.8
HIGH
CVE-2024-57726
SimpleHelp Remote Support Privilege Escalation Vulnerability
Description

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

INFO

Published Date :

Jan. 15, 2025, 11:15 p.m.

Last Modified :

Jan. 16, 2025, 9:22 p.m.

Remotely Exploitable :

Yes !

Impact Score :

5.9

Exploitability Score :

2.8
Affected Products

The following products are affected by CVE-2024-57726 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Simple-help simplehelp
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2024-57726.

URL Resource
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier Release Notes
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ Third Party Advisory

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2024-57726 vulnerability anywhere in the article.

  • Help Net Security
Critical SimpleHelp vulnerabilities fixed, update your server instances!

If you’re an organization using SimpleHelp for your remote IT support/access needs, you should update or patch your server installation without delay, to fix security vulnerabilities that may be explo ... Read more

Published Date: Jan 16, 2025 (22 hours, 54 minutes ago)

The following table lists the changes that have been made to the CVE-2024-57726 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • Initial Analysis by [email protected]

    Jan. 16, 2025

    Action Type Old Value New Value
    Added CVSS V3.1 NIST AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
    Added CWE NIST NVD-CWE-noinfo
    Added CPE Configuration OR *cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:* versions up to (excluding) 5.5.8
    Changed Reference Type https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier No Types Assigned https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier Release Notes
    Changed Reference Type https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ No Types Assigned https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ Third Party Advisory
  • New CVE Received by [email protected]

    Jan. 15, 2025

    Action Type Old Value New Value
    Added Description SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
    Added Reference https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
    Added Reference https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2024-57726 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2024-57726 weaknesses.

CVSS31 - Vulnerability Scoring System
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability