CVE-2024-57727
SimpleHelp Path Traversal Vulnerability - [Actively Exploited]
Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
INFO
Published Date :
Jan. 15, 2025, 11:15 p.m.
Last Modified :
June 9, 2025, 8:58 p.m.
Source :
[email protected]
Remotely Exploitable :
Yes !
Impact Score :
5.2
Exploitability Score :
3.9
CISA KEV (Known Exploited Vulnerabilities)
For the benefit of the cybersecurity community and network defenders—and to help every organization better manage vulnerabilities and keep pace with threat activity—CISA maintains the authoritative source of vulnerabilities that have been exploited in the wild.
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
"https://simple-help.com/kb---security-vulnerabilities-01-2025 ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727
Public PoC/Exploit Available at Github
CVE-2024-57727 has a 5 public PoC/Exploit available at Github.
Go to the Public Exploits tab to see the list.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2024-57727.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
None
CVE-2024-57727
Python
CISA Bot is a GitHub bot that automatically monitors the Cybersecurity and Infrastructure Security Agency (CISA) Known Exploited Vulnerabilities (KEV) Catalog. When new vulnerabilities are published in the KEV, the bot creates GitHub issues in this repository with detailed information about each vulnerability.
Python
A comprehensive tool for categorizing TryHackMe rooms, including details such as difficulty, room type, subscription status, and much more, to enhance user experience in cybersecurity training.
None
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2024-57727 vulnerability anywhere in the article.
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AttackIQ
Response to CISA Advisory (AA25-163A): Ransomware Actors Exploit Unpatched SimpleHelp Remote Monitoring and Management to Compromise Utility Billing Software Provider
On June 12, 2025, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) released a Cyber Security Advisory (CSA) which highlights ransomware actors exploiting vulnerabilities in the SimpleHel ... Read more
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Dark Reading
CISA Reveals 'Pattern' of Ransomware Attacks Against SimpleHelp RMM
Source: Andreas Prott via Alamy Stock PhotoThe Cybersecurity and Infrastructure Security Agency (CISA) is urging SimpleHelp customers to patch a known vulnerability following a wave of ransomware atta ... Read more
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The Hacker News
Ransomware Gangs Exploit Unpatched SimpleHelp Flaws to Target Victims with Double Extortion
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) on Thursday disclosed that ransomware actors are targeting unpatched SimpleHelp Remote Monitoring and Management (RMM) instances to com ... Read more
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Cyber Security News
Ransomware Actors Exploit Unpatched SimpleHelp RMM to Compromise Billing Software Provider
Cybersecurity researchers have uncovered a sophisticated ransomware campaign targeting utility billing software providers through unpatched vulnerabilities in SimpleHelp Remote Monitoring and Manageme ... Read more
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security.nl
VS slaat alarm over ransomware-aanvallen via SimpleHelp-lek
Het Amerikaanse cyberagentschap CISA slaat alarm over een kwetsbaarheid in de software SimpleHelp die wordt gebruikt bij ransomware-aanvallen en roept organisaties op om direct maatregelen te treffen. ... Read more
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Daily CyberSecurity
CVE-2024-9404: Remote DoS Vulnerability Found in Moxa Industrial Switches
Moxa has issued a high-severity security advisory for a newly discovered vulnerability—CVE-2024-9404—that affects its widely deployed PT-G7728 and PT-G7828 industrial Ethernet switches. This flaw coul ... Read more
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Daily CyberSecurity
Urgent CISA Alert: Ransomware Actors Exploiting SimpleHelp RMM Flaw (CVE-2024-57727)
The Cybersecurity and Infrastructure Security Agency (CISA), in collaboration with its federal partners, has issued a high-priority alert (AA25-163A) detailing how ransomware actors have exploited unp ... Read more
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The Register
Ransomware scum disrupted utility services with SimpleHelp attacks
Ransomware criminals infected a utility billing software providers' customers, and in some cases disrupted services, after exploiting unpatched versions of SimpleHelp’s remote monitoring and managemen ... Read more
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The Hacker News
Former Black Basta Members Use Microsoft Teams and Python Scripts in 2025 Attacks
Former members tied to the Black Basta ransomware operation have been observed sticking to their tried-and-tested approach of email bombing and Microsoft Teams phishing to establish persistent access ... Read more
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Cyber Security News
Play Ransomware Hacked 900 Organizations, CISA Released TTPs & IOCs
Federal authorities have revealed that the notorious Play ransomware group has successfully breached approximately 900 organizations worldwide as of May 2025, marking a dramatic escalation in cybercri ... Read more
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The Register
Play ransomware crims exploit SimpleHelp flaw in double-extortion schemes
Groups linked with the Play ransomware have exploited more than 900 organizations, the FBI said Wednesday, and have developed a number of new techniques in their double-extortion campaigns - including ... Read more
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BleepingComputer
FBI: Play ransomware breached 900 victims, including critical orgs
In an update to a joint advisory with CISA and the Australian Cyber Security Centre, the FBI said that the Play ransomware gang had breached roughly 900 organizations as of May 2025, three times the n ... Read more
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SentinelOne
The Good, the Bad and the Ugly in Cybersecurity – Week 22
The Good | Robbinhood Ransomware Operator Pleads Guilty & Cyber Scam Firm Sanctioned U.S. authorities have taken actions against Robbinhood ransomware and Funnull Technology, two high-impact cybercrim ... Read more
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The Hacker News
⚡ THN Weekly Recap: Top Cybersecurity Threats, Tools and Tips [10 February]
Cybersecurity / Weekly Recap In cybersecurity, the smallest crack can lead to the biggest breaches. A leaked encryption key, an unpatched software bug, or an abandoned cloud storage bucket—each one se ... Read more
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The Hacker News
Hackers Exploiting SimpleHelp RMM Flaws for Persistent Access and Ransomware
Vulnerability / Threat Intelligence Threat actors have been observed exploiting recently disclosed security flaws in SimpleHelp's Remote Monitoring and Management (RMM) software as a precursor for wha ... Read more
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BleepingComputer
Hackers exploit SimpleHelp RMM flaws to deploy Sliver malware
Hackers are targeting vulnerable SimpleHelp RMM clients to create administrator accounts, drop backdoors, and potentially lay the groundwork for ransomware attacks. The flaws are tracked as CVE-2024-5 ... Read more
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BleepingComputer
Hackers exploiting flaws in SimpleHelp RMM to breach networks
Hackers are believed to be exploiting recently fixed SimpleHelp Remote Monitoring and Management (RMM) software vulnerabilities to gain initial access to target networks. The flaws, tracked as CVE-202 ... Read more
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Help Net Security
Critical SimpleHelp vulnerabilities fixed, update your server instances!
If you’re an organization using SimpleHelp for your remote IT support/access needs, you should update or patch your server installation without delay, to fix security vulnerabilities that may be explo ... Read more
The following table lists the changes that have been made to the
CVE-2024-57727 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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Modified Analysis by [email protected]
Jun. 09, 2025
Action Type Old Value New Value -
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Jun. 06, 2025
Action Type Old Value New Value Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N Removed CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N -
Modified Analysis by [email protected]
Mar. 14, 2025
Action Type Old Value New Value -
CVE CISA KEV Update by 9119a7d8-5eab-497f-8521-727c672e3725
Feb. 14, 2025
Action Type Old Value New Value Added Date Added 2025-02-13 Added Due Date 2025-03-06 Added Required Action Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. Added Vulnerability Name SimpleHelp Path Traversal Vulnerability -
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Jan. 31, 2025
Action Type Old Value New Value Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Added CWE CWE-22 -
Initial Analysis by [email protected]
Jan. 16, 2025
Action Type Old Value New Value Added CVSS V3.1 NIST AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Added CWE NIST CWE-22 Added CPE Configuration OR *cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:* versions up to (excluding) 5.5.8 Changed Reference Type https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier No Types Assigned https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier Release Notes Changed Reference Type https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ No Types Assigned https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/ Third Party Advisory -
New CVE Received by [email protected]
Jan. 15, 2025
Action Type Old Value New Value Added Description SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords. Added Reference https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier Added Reference https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2024-57727 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2024-57727
weaknesses.