CVE-2024-6540
OTRS Customer Ticket Information Disclosure Vulnerability
Description
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
INFO
Published Date :
July 15, 2024, 8:15 a.m.
Last Modified :
July 16, 2024, 6:05 p.m.
Source :
[email protected]
Remotely Exploitable :
Yes !
Impact Score :
3.6
Exploitability Score :
2.1
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2024-6540.
| URL | Resource |
|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2024-07/ | Vendor Advisory |
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2024-6540 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2024-6540 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
Initial Analysis by [email protected]
Jul. 16, 2024
Action Type Old Value New Value Added CVSS V3.1 NIST AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:N/A:N Changed Reference Type https://otrs.com/release-notes/otrs-security-advisory-2024-07/ No Types Assigned https://otrs.com/release-notes/otrs-security-advisory-2024-07/ Vendor Advisory Added CWE NIST NVD-CWE-noinfo Added CPE Configuration OR *cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* versions from (including) 8.0.0 up to (excluding) 2024.5.2 -
CVE Modified by [email protected]
Jul. 15, 2024
Action Type Old Value New Value Changed Description Improper filtering of fields when using the export function in the ticket overview of the external interface could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x -
CVE Received by [email protected]
Jul. 15, 2024
Action Type Old Value New Value Added Description Improper filtering of fields when using the export function in the ticket overview of the external interface could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x Added Reference OTRS AG https://otrs.com/release-notes/otrs-security-advisory-2024-07/ [No types assigned] Added CWE OTRS AG CWE-790 Added CVSS V3.1 OTRS AG AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2024-6540 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2024-6540
weaknesses.