CVE-2025-14581
HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply
Description
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
INFO
Published Date :
Dec. 13, 2025, 4:16 p.m.
Last Modified :
Oct. 7, 2026, 7:10 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2025-14581
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS | 134c704f-9b21-4f2e-91b3-4a467353bcc0 | |||||
| CVSS 3.1 | MEDIUM | MITRE-CVE | ||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 3.1 | MEDIUM | [email protected] |
Solution
- Update the HAPPY Helpdesk Support Ticket System plugin.
- Verify the plugin version is 1.0.10 or higher.
- Ensure access controls are properly configured.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2025-14581.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2025-14581 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2025-14581
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2025-14581 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2025-14581 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
CVE Translated by [email protected]
Oct. 07, 2026
Action Type Old Value New Value Added Translation Title: HAPPY - Helpdesk Support Ticket System de villatheme, Description: El plugin HAPPY - Helpdesk Support Ticket System para WordPress es vulnerable a bypass de autorización debido a una comprobación de capacidad faltante en la acción AJAX 'submit_form_reply' en todas las versiones hasta la 1.0.9, inclusive. Esto hace posible que atacantes autenticados, con acceso de nivel Suscriptor y superior, envíen respuestas a tickets de soporte arbitrarios manipulando el parámetro 'happy_topic_id', independientemente de si son los propietarios del ticket o si se les ha asignado el ticket. -
CVE Modified by [email protected]
Jun. 17, 2026
Action Type Old Value New Value Added Affected [{'vendor': 'villatheme', 'product': 'HAPPY – Helpdesk Support Ticket System', 'versions': [{'status': 'affected', 'version': '0', 'versionType': 'semver', 'lessThanOrEqual': '1.0.9'}], 'defaultStatus': 'unaffected'}] -
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Jun. 17, 2026
Action Type Old Value New Value Added SSVC {'id': 'CVE-2025-14581', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'yes'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2025-12-15T15:25:17.847619Z'} -
CVE Modified by [email protected]
Apr. 08, 2026
Action Type Old Value New Value Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N Removed CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N -
New CVE Received by [email protected]
Dec. 13, 2025
Action Type Old Value New Value Added Description The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket. Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N Added CWE CWE-862 Added Reference https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585 Added Reference https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585 Added Reference https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail= Added Reference https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve