CVE-2025-24391
OTRS Information Disclosure
Description
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
INFO
Published Date :
July 14, 2025, 9:15 a.m.
Last Modified :
July 14, 2025, 9:15 a.m.
Source :
[email protected]
Remotely Exploitable :
Yes !
Impact Score :
1.4
Exploitability Score :
3.9
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2025-24391.
| URL | Resource |
|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2025-07/ |
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2025-24391 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2025-24391 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Jul. 14, 2025
Action Type Old Value New Value Added Description A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N Added CWE CWE-203 Added Reference https://otrs.com/release-notes/otrs-security-advisory-2025-07/
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2025-24391 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2025-24391
weaknesses.