8.1
HIGH CVSS 3.1
CVE-2025-48472
FreeScout Access Control Bypass
Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

INFO

Published Date :

May 29, 2025, 4:15 p.m.

Last Modified :

June 10, 2025, 3:13 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2025-48472 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Freescout freescout
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 HIGH [email protected]
CVSS 4.0 MEDIUM [email protected]
Solution
Update FreeScout to version 1.8.179 to fix improper access control.
  • Update FreeScout to version 1.8.179.
  • Verify access controls for mailbox notifications.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2025-48472.

URL Resource
https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916 Patch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg Exploit Vendor Advisory
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg Exploit Vendor Advisory
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2025-48472 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2025-48472 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2025-48472 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2025-48472 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • Initial Analysis by [email protected]

    Jun. 10, 2025

    Action Type Old Value New Value
    Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
    Added CPE Configuration OR *cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* versions up to (excluding) 1.8.179
    Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916 Types: Patch
    Added Reference Type CISA-ADP: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg Types: Exploit, Vendor Advisory
    Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg Types: Exploit, Vendor Advisory
  • New CVE Received by [email protected]

    May. 29, 2025

    Action Type Old Value New Value
    Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.
    Added CVSS V4.0 AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
    Added CWE CWE-863
    Added Reference https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg
  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    May. 29, 2025

    Action Type Old Value New Value
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
Vulnerability Scoring Details
Base CVSS Score: 6.9
Attack Vector
Attack Complexity
Attack Requirements
Privileges Required
User Interaction
VS Confidentiality
VS Integrity
VS Availability
SS Confidentiality
SS Integrity
SS Availability
Base CVSS Score: 8.1
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact