8.1
HIGH
CVE-2025-48474
FreeScout Privilege Escalation Vulnerability
Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

INFO

Published Date :

May 29, 2025, 4:15 p.m.

Last Modified :

July 2, 2025, 3:50 p.m.

Remotely Exploitable :

Yes !

Impact Score :

5.2

Exploitability Score :

2.8
Affected Products

The following products are affected by CVE-2025-48474 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Freescout freescout
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2025-48474.

URL Resource
https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7 Patch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m Exploit Vendor Advisory

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2025-48474 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2025-48474 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • Initial Analysis by [email protected]

    Jul. 02, 2025

    Action Type Old Value New Value
    Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
    Added CPE Configuration OR *cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* versions up to (excluding) 1.8.180
    Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7 Types: Patch
    Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m Types: Exploit, Vendor Advisory
  • New CVE Received by [email protected]

    May. 29, 2025

    Action Type Old Value New Value
    Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.
    Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
    Added CWE CWE-863
    Added Reference https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2025-48474 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2025-48474 weaknesses.

CVSS31 - Vulnerability Scoring System
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
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Latest DB Update: Jul. 15, 2025 12:04