CVE-2025-48475
FreeScout Unrestricted Client Access Vulnerability
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.
INFO
Published Date :
May 29, 2025, 5:15 p.m.
Last Modified :
July 2, 2025, 3:49 p.m.
Source :
[email protected]
Remotely Exploitable :
Yes !
Impact Score :
5.2
Exploitability Score :
2.8
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2025-48475.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2025-48475 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2025-48475 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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Initial Analysis by [email protected]
Jul. 02, 2025
Action Type Old Value New Value Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N Added CPE Configuration OR *cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* versions up to (excluding) 1.8.180 Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/commit/1f154ce039618ed5abd960c97619c23534c0717a Types: Patch Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-xvch-f75c-8w8q Types: Exploit, Vendor Advisory -
New CVE Received by [email protected]
May. 29, 2025
Action Type Old Value New Value Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CWE CWE-863 Added Reference https://github.com/freescout-help-desk/freescout/commit/1f154ce039618ed5abd960c97619c23534c0717a Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-xvch-f75c-8w8q
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2025-48475 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2025-48475
weaknesses.