Known Exploited Vulnerability
9.8
CRITICAL CVSS 3.1
CVE-2026-102489
Zammad GmbH Zammad Session Fixation Vulnerability - [Actively Exploited]
Description

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

INFO

Published Date :

Sept. 30, 2026, 5:16 p.m.

Last Modified :

Oct. 10, 2026, 4:18 a.m.

Remotely Exploit :

Yes !
CISA Notification
CISA KEV (Known Exploited Vulnerabilities)

For the benefit of the cybersecurity community and network defenders—and to help every organization better manage vulnerabilities and keep pace with threat activity—CISA maintains the authoritative source of vulnerabilities that have been exploited in the wild.

Description :

Zammad GmbH Zammad contains a session fixation vulnerability that can lead to remote code execution as the zammad user. This vulnerability can be chained with CVE-2026-102490.

Required Action :

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

Known Ransomware Campaign Use:

Unknown

Notes :

https://zammad.com/en/product/releases/ ; https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2 ; BOD 26-04: https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk ; Forensics Triage Requirements: https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk ; https://nvd.nist.gov/vuln/detail/CVE-2026-102489

Affected Products

The following products are affected by CVE-2026-102489 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Linux linux_kernel
1 Docker docker
1 Zammad zammad
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 134c704f-9b21-4f2e-91b3-4a467353bcc0
CVSS 3.1 CRITICAL [email protected]
CVSS 4.0 HIGH b87402ff-ae37-4194-9dae-31abdbd6f217
CVSS 4.0 CRITICAL b87402ff-ae37-4194-9dae-31abdbd6f217
CVSS 4.0 CRITICAL [email protected]
Solution
Update Zammad to a version that addresses the session hijack vulnerability.
  • Update Zammad to a patched version.
  • Apply vendor security updates promptly.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-102489.

URL Resource
https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2 Vendor Advisory
https://csirt.divd.nl/CVE-2026-102489 Third Party Advisory
https://csirt.divd.nl/DIVD-2026-00015 Third Party Advisory
https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490 Vendor Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102489 US Government Resource
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-102489 is associated with the following CWEs:

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-102489 vulnerability anywhere in the article.

  • The Hacker News
⚡ Weekly Recap: Helpdesk 0-Days, Rogue Certs, ShinyHunters Arrest, AI-Fooling Malware and More

Some meetings last longer than it took attackers to jump on a newly disclosed security flaw this week. Within hours, they were already testing it. That's not much time to read the warning, let alone d ... Read more

Published Date: Oct 12, 2026 (2 weeks, 1 day ago)
  • The Hacker News
ThreatsDay: AI-Powered Zero-Day Chain, 543K Live Secrets, Model Inspection RCE and 13 More Stories

This week, the useful words are boring ones: inspect, cache, compile, store, trust. Each sounds harmless. Each can become an attack path when a system does a little more than people expect. A model ch ... Read more

Published Date: Oct 01, 2026 (3 weeks, 5 days ago)
  • security.nl
Zerodaylekken in ticketsysteem Zammad gebruikt bij hack van DIVD

Het Dutch Institute for Vulnerability Disclosure (DIVD) is onlangs gehackt via twee zerodaylekken in helpdesksoftware en ticketsysteem Zammad, zo heeft het zelf bekendgemaakt. Het Nationaal Cyber Secu ... Read more

Published Date: Oct 01, 2026 (3 weeks, 5 days ago)

The following table lists the changes that have been made to the CVE-2026-102489 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Oct. 10, 2026

    Action Type Old Value New Value
    Removed SSVC {'id': 'CVE-2026-102489', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'active'}, {'automatable': 'no'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-10-09T15:59:10.993019Z'}
    Added SSVC {'id': 'CVE-2026-102489', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'active'}, {'automatable': 'no'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-10-02T00:00:00+00:00'}
  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Oct. 09, 2026

    Action Type Old Value New Value
    Removed SSVC {'id': 'CVE-2026-102489', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'active'}, {'automatable': 'yes'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-10-02T00:00:00+00:00'}
    Added SSVC {'id': 'CVE-2026-102489', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'active'}, {'automatable': 'no'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-10-09T15:59:10.993019Z'}
  • Modified Analysis by [email protected]

    Oct. 07, 2026

    Action Type Old Value New Value
    Changed CPE Configuration AND OR *cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* versions from (including) 6.3.0 up to (excluding) 6.5.4 *cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* versions from (including) 7.0.0 up to (including) 7.1.3 OR cpe:2.3:o:linux:linux_kernel:-:*:*:*:*:*:*:* cpe:2.3:a:docker:docker:-:*:*:*:*:*:*:* AND OR *cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* versions from (including) 6.3.0 up to (including) 6.5.4 OR cpe:2.3:o:linux:linux_kernel:-:*:*:*:*:*:*:* cpe:2.3:a:docker:docker:-:*:*:*:*:*:*:*
    Added Reference Type Dutch Institute for Vulnerability Disclosure: https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2 Types: Vendor Advisory
    Added Reference Type Dutch Institute for Vulnerability Disclosure: https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490 Types: Vendor Advisory
  • CVE Modified by [email protected]

    Oct. 07, 2026

    Action Type Old Value New Value
    Added Tag unsupported-when-assigned
    Changed Description Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The vulnerability is also present in version 7.0.0 to version 7.1.3, but not exploitable due to environment conditions. Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.
    Added Affected Affected value modified. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/102xxx/CVE-2026-102489.json">CVE-2026-102489</a>
    Added Reference https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2
    Added Reference https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490
  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Oct. 03, 2026

    Action Type Old Value New Value
    Removed SSVC {'id': 'CVE-2026-102489', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'active'}, {'automatable': 'yes'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-10-02T16:27:26.039890Z'}
    Added SSVC {'id': 'CVE-2026-102489', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'active'}, {'automatable': 'yes'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-10-02T00:00:00+00:00'}
  • Modified Analysis by [email protected]

    Oct. 02, 2026

    Action Type Old Value New Value
    Added Reference Type CISA-ADP: https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102489 Types: US Government Resource
  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Oct. 02, 2026

    Action Type Old Value New Value
    Added CWE CWE-384
    Added Reference https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102489
    Added SSVC {'id': 'CVE-2026-102489', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'active'}, {'automatable': 'yes'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-10-02T16:27:26.039890Z'}
  • Initial Analysis by [email protected]

    Oct. 02, 2026

    Action Type Old Value New Value
    Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
    Added CWE CWE-384
    Added CPE Configuration AND OR *cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* versions from (including) 6.3.0 up to (excluding) 6.5.4 *cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:* versions from (including) 7.0.0 up to (including) 7.1.3 OR cpe:2.3:o:linux:linux_kernel:-:*:*:*:*:*:*:* cpe:2.3:a:docker:docker:-:*:*:*:*:*:*:*
    Added Reference Type Dutch Institute for Vulnerability Disclosure: https://csirt.divd.nl/CVE-2026-102489 Types: Third Party Advisory
    Added Reference Type Dutch Institute for Vulnerability Disclosure: https://csirt.divd.nl/DIVD-2026-00015 Types: Third Party Advisory
  • CVE CISA KEV Update by 9119a7d8-5eab-497f-8521-727c672e3725

    Oct. 02, 2026

    Action Type Old Value New Value
    Added Date Added 2026-10-02
    Added Due Date 2026-10-02
    Added Required Action 2026-10-02
    Added Vulnerability Name 2026-10-02
  • New CVE Received by [email protected]

    Sep. 30, 2026

    Action Type Old Value New Value
    Added Description Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The vulnerability is also present in version 7.0.0 to version 7.1.3, but not exploitable due to environment conditions.
    Added CVSS V4.0 AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X
    Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/102xxx/CVE-2026-102489.json">CVE-2026-102489</a>
    Added Reference https://csirt.divd.nl/CVE-2026-102489
    Added Reference https://csirt.divd.nl/DIVD-2026-00015
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.