CVE-2026-104739
JS Help Desk <= 5.0.1 - Authenticated (Administrator+) Path Traversal to Arbitrary File Deletion via 'support_custom_img' Parameter
Description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.1. This makes it possible for authenticated attackers, with administrator-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). Exploitation requires a two-step sequence: an administrator first saves a traversal-crafted value in the support_custom_img configuration field, then triggers deletion by uploading a new support custom image, at which point setSupportCustomImage() resolves and deletes the attacker-controlled path.
INFO
Published Date :
Oct. 30, 2026, 6:17 p.m.
Last Modified :
Oct. 30, 2026, 6:33 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | MITRE-CVE | ||||
| CVSS 3.1 | MEDIUM | [email protected] |
Solution
- Update the JS Help Desk plugin to the latest version.
- Apply vendor patches if available.
- Remove the vulnerable plugin if not actively maintained.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-104739.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-104739 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-104739
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-104739 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-104739 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Oct. 30, 2026
Action Type Old Value New Value Added Description The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in the setSupportCustomImage function in all versions up to, and including, 5.0.1. This makes it possible for authenticated attackers, with administrator-level access and above, to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php). Exploitation requires a two-step sequence: an administrator first saves a traversal-crafted value in the support_custom_img configuration field, then triggers deletion by uploading a new support custom image, at which point setSupportCustomImage() resolves and deletes the attacker-controlled path. Added CVSS V3.1 AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N Added CWE CWE-22 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/104xxx/CVE-2026-104739.json">CVE-2026-104739</a> Added Reference https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/4.0.0/modules/configuration/model.php#L207 Added Reference https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/4.0.0/modules/configuration/model.php#L278 Added Reference https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/4.0.0/modules/configuration/model.php#L306 Added Reference https://plugins.trac.wordpress.org/changeset?reponame=&old=3755880%40js-support-ticket&new=3755880%40js-support-ticket Added Reference https://www.wordfence.com/threat-intel/vulnerabilities/id/9e5a3d9a-8114-450a-b101-3cd5a7b694e1?source=cve