CVE-2026-111676
Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint
Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
INFO
Published Date :
Oct. 16, 2026, 6:17 p.m.
Last Modified :
Oct. 16, 2026, 7:03 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 3.1 | MEDIUM | MITRE-CVE | ||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 4.0 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 4.0 | MEDIUM | [email protected] |
Solution
- Update Faveo Helpdesk to version 2.0.4 or later.
- Restrict access to ticket data based on department.
- Validate user permissions for all ticket actions.
- Review and enforce access control policies.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-111676.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-111676 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-111676
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
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The following list is the news that have been mention
CVE-2026-111676 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-111676 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
New CVE Received by [email protected]
Oct. 16, 2026
Action Type Old Value New Value Added Description Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N Added CWE CWE-639 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/111xxx/CVE-2026-111676.json">CVE-2026-111676</a> Added Reference https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374 Added Reference https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350 Added Reference https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor Added Reference https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint