CVE-2026-111939
Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation
Description
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
INFO
Published Date :
Oct. 19, 2026, 2:17 p.m.
Last Modified :
Oct. 19, 2026, 3:16 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS | 134c704f-9b21-4f2e-91b3-4a467353bcc0 | |||||
| CVSS 3.1 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 3.1 | MEDIUM | MITRE-CVE | ||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 4.0 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 4.0 | MEDIUM | [email protected] |
Solution
- Update Frappe Helpdesk to version 1.26.0 or later.
- Restrict access to the hd_ticket.api.new endpoint.
- Validate the 'raised_by' field for ticket creation.
- Review audit logs for suspicious ticket activity.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-111939.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-111939 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-111939
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-111939 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-111939 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Oct. 19, 2026
Action Type Old Value New Value Added SSVC {'id': 'CVE-2026-111939', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'no'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2026-10-19T14:22:49.644605Z'} -
New CVE Received by [email protected]
Oct. 19, 2026
Action Type Old Value New Value Added Description Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CVSS V3.1 AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N Added CWE CWE-639 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/111xxx/CVE-2026-111939.json">CVE-2026-111939</a> Added Reference https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py Added Reference https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py Added Reference https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9 Added Reference https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2 Added Reference https://github.com/frappe/helpdesk/releases/tag/v1.26.0 Added Reference https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm Added Reference https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation