CVE-2026-125387
Faveo Helpdesk through 2.0.3 Cross-Department Ticket Tampering via TicketController
Description
Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects.
INFO
Published Date :
Nov. 10, 2026, 12:17 a.m.
Last Modified :
Nov. 10, 2026, 12:17 a.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 4.0 | MEDIUM | 83251b91-4cc7-4094-a5c7-464a1b83ea10 | ||||
| CVSS 4.0 | MEDIUM | [email protected] |
Solution
- Update Faveo Helpdesk to a version later than 2.0.3.
- Apply vendor patches for TicketController.
- Restrict access to ticket management endpoints.
- Review agent permissions and access controls.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-125387.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-125387 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-125387
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
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The following list is the news that have been mention
CVE-2026-125387 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-125387 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Nov. 10, 2026
Action Type Old Value New Value Added Description Faveo Helpdesk through 2.0.3 contains an authorization bypass vulnerability in TicketController that allows authenticated agents to modify tickets outside their department by referencing raw ticket IDs. Attackers can call merge-tickets, change-owner, ticket/assign and ticket/surrender endpoints to close, merge or reassign other departments' tickets and enumerate customers' ticket subjects. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N Added CWE CWE-639 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/125xxx/CVE-2026-125387.json">CVE-2026-125387</a> Added Reference https://github.com/faveosuite/faveo-helpdesk Added Reference https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2230-L2300 Added Reference https://github.com/faveosuite/faveo-helpdesk/commit/487a2c33912d701fc04bdb857775fea122ce20d1 Added Reference https://github.com/faveosuite/faveo-helpdesk/commit/70faee621b5c3c88a34e79ad2eb1f0be17e63078 Added Reference https://github.com/faveosuite/faveo-helpdesk/issues/8368 Added Reference https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-cross-department-ticket-tampering-via-ticketcontroller