8.8
HIGH CVSS 3.1
CVE-2026-19806
Support Genix <= 1.4.52 - Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token
Description

The Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` — yielding approximately 19.5 bits of entropy — combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site.

INFO

Published Date :

Sept. 1, 2026, 5:17 a.m.

Last Modified :

Sept. 1, 2026, 5:17 a.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-19806 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

No affected product recoded yet

CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 HIGH [email protected]
Solution
Update the Support Genix plugin to version 1.4.53 or later to fix authentication bypass.
  • Update the Support Genix plugin to the latest version.
  • Verify the plugin version is 1.4.53 or higher.
  • Remove any unauthorized administrator accounts.
References to Advisories, Solutions, and Tools
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-19806 is associated with the following CWEs:

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-19806 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-19806 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    Sep. 01, 2026

    Action Type Old Value New Value
    Added Description The Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` — yielding approximately 19.5 bits of entropy — combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site.
    Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
    Added CWE CWE-287
    Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/19xxx/CVE-2026-19806.json">CVE-2026-19806</a>
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/core/secondary_helper.php#L754
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/libs/Apbd_Wps_EncryptionLib.php#L27
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/models/database/Mapbd_wps_ticket.php#L457
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L152
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.50/modules/Apbd_wps_settings.php#L748
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/core/secondary_helper.php#L754
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/libs/Apbd_Wps_EncryptionLib.php#L27
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/models/database/Mapbd_wps_ticket.php#L457
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L152
    Added Reference https://plugins.trac.wordpress.org/browser/support-genix-lite/tags/1.4.51/modules/Apbd_wps_settings.php#L748
    Added Reference https://plugins.trac.wordpress.org/changeset?reponame=&old=3668350%40support-genix-lite&new=3668350%40support-genix-lite
    Added Reference https://www.wordfence.com/threat-intel/vulnerabilities/id/188f7c1d-e8ad-4114-9aa4-c3e8b51c5f2c?source=cve
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.