CVE-2026-20314
Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Description
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.
INFO
Published Date :
Aug. 19, 2026, 5:18 p.m.
Last Modified :
Oct. 26, 2026, 11:10 a.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-20314
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS | 134c704f-9b21-4f2e-91b3-4a467353bcc0 | |||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 3.1 | MEDIUM | MITRE-CVE |
Solution
- Update Cisco Packaged CCE and Unified CCE software.
- Apply relevant security patches from the vendor.
- Restrict access to affected devices.
- Monitor network traffic for suspicious requests.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-20314.
| URL | Resource |
|---|---|
| https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD |
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-20314 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-20314
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-20314 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-20314 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
CVE Translated by [email protected]
Oct. 26, 2026
Action Type Old Value New Value Added Translation Title: Cisco, Description: Una vulnerabilidad en Cisco Packaged Contact Center Enterprise (Packaged CCE) y Cisco Unified Contact Center Enterprise (Unified CCE) podría permitir a un atacante autenticado y remoto realizar ataques de falsificación de petición del lado del servidor (SSRF) a través de un dispositivo afectado. Esta vulnerabilidad se debe a una validación de entrada incorrecta para peticiones HTTP específicas. Un atacante podría explotar esta vulnerabilidad enviando una petición HTTP manipulada a un dispositivo afectado. Un exploit exitoso podría permitir al atacante enviar peticiones de red arbitrarias que se originen desde el dispositivo afectado. Para explotar esta vulnerabilidad, el atacante debe tener credenciales de usuario válidas en el dispositivo afectado. -
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Aug. 19, 2026
Action Type Old Value New Value Added SSVC {'id': 'CVE-2026-20314', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'no'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2026-08-19T19:33:30.001030Z'} -
New CVE Received by [email protected]
Aug. 19, 2026
Action Type Old Value New Value Added Affected [{'vendor': 'Cisco', 'product': 'Cisco Packaged Contact Center Enterprise', 'versions': [{'status': 'affected', 'version': '12.5(1)'}, {'status': 'affected', 'version': '11.0(1)'}, {'status': 'affected', 'version': '12.0(1)'}, {'status': 'affected', 'version': '11.0(2)'}, {'status': 'affected', 'version': '11.5(1)'}, {'status': 'affected', 'version': '10.5(1)'}, {'status': 'affected', 'version': '10.5(2)'}, {'status': 'affected', 'version': '11.6(2)'}, {'status': 'affected', 'version': '10.5(1)_ES7'}, {'status': 'affected', 'version': '11.6(1)'}, {'status': 'affected', 'version': '10.5(2)_ES8'}, {'status': 'affected', 'version': '12.5(2)'}, {'status': 'affected', 'version': '12.6(2)'}, {'status': 'affected', 'version': '15.0(1)'}], 'defaultStatus': 'unknown'}, {'vendor': 'Cisco', 'product': 'Cisco Unified Contact Center Enterprise', 'versions': [{'status': 'affected', 'version': '12.6(1)ES3'}, {'status': 'affected', 'version': '12.6(1)ES1'}, {'status': 'affected', 'version': '12.6(1)'}, {'status': 'affected', 'version': '12.6(1)ES2'}, {'status': 'affected', 'version': '12.6(1)SecurityPatch'}, {'status': 'affected', 'version': '12.5(1)ES1'}, {'status': 'affected', 'version': '12.5(1)'}, {'status': 'affected', 'version': '12.6(1)ES4'}, {'status': 'affected', 'version': '11.0(1)'}, {'status': 'affected', 'version': '10.5(1)'}, {'status': 'affected', 'version': '12.0(1)'}, {'status': 'affected', 'version': '10.5'}, {'status': 'affected', 'version': '11.0'}, {'status': 'affected', 'version': '11.5'}, {'status': 'affected', 'version': '12.6(2)'}, {'status': 'affected', 'version': '12.6(2)ES1'}, {'status': 'affected', 'version': '12.6(2)ES2'}, {'status': 'affected', 'version': '15.0(1)'}, {'status': 'affected', 'version': '12.6(2)ES3'}, {'status': 'affected', 'version': '15.0(1)ET01'}, {'status': 'affected', 'version': '15.0(1)_SP1'}, {'status': 'affected', 'version': '15.0(1)ES202508'}, {'status': 'affected', 'version': '15.0(1)ES202511'}, {'status': 'affected', 'version': '12.6(2)ES4'}, {'status': 'affected', 'version': '15.0(1)SU1'}, {'status': 'affected', 'version': '15.0(1)ES202603'}, {'status': 'affected', 'version': '12.6(2)ES5'}], 'defaultStatus': 'unknown'}] Added Description A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N Added CWE CWE-918 Added Reference https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD