5.0
MEDIUM CVSS 3.1
CVE-2026-20314
Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Description

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

INFO

Published Date :

Aug. 19, 2026, 5:18 p.m.

Last Modified :

Aug. 19, 2026, 5:18 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-20314 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Cisco packaged_contact_center_enterprise
2 Cisco unified_contact_center_enterprise
3 Cisco packaged_contact_center_enterprise
4 Cisco unified_contact_center_enterprise
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 MEDIUM [email protected]
Solution
Apply vendor patches to address improper input validation and prevent SSRF attacks.
  • Update Cisco Packaged CCE and Unified CCE software.
  • Apply relevant security patches from the vendor.
  • Restrict access to affected devices.
  • Monitor network traffic for suspicious requests.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-20314.

URL Resource
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-20314 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-20314 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-20314 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-20314 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    Aug. 19, 2026

    Action Type Old Value New Value
    Added Affected [{'vendor': 'Cisco', 'product': 'Cisco Packaged Contact Center Enterprise', 'versions': [{'status': 'affected', 'version': '12.5(1)'}, {'status': 'affected', 'version': '11.0(1)'}, {'status': 'affected', 'version': '12.0(1)'}, {'status': 'affected', 'version': '11.0(2)'}, {'status': 'affected', 'version': '11.5(1)'}, {'status': 'affected', 'version': '10.5(1)'}, {'status': 'affected', 'version': '10.5(2)'}, {'status': 'affected', 'version': '11.6(2)'}, {'status': 'affected', 'version': '10.5(1)_ES7'}, {'status': 'affected', 'version': '11.6(1)'}, {'status': 'affected', 'version': '10.5(2)_ES8'}, {'status': 'affected', 'version': '12.5(2)'}, {'status': 'affected', 'version': '12.6(2)'}, {'status': 'affected', 'version': '15.0(1)'}], 'defaultStatus': 'unknown'}, {'vendor': 'Cisco', 'product': 'Cisco Unified Contact Center Enterprise', 'versions': [{'status': 'affected', 'version': '12.6(1)ES3'}, {'status': 'affected', 'version': '12.6(1)ES1'}, {'status': 'affected', 'version': '12.6(1)'}, {'status': 'affected', 'version': '12.6(1)ES2'}, {'status': 'affected', 'version': '12.6(1)SecurityPatch'}, {'status': 'affected', 'version': '12.5(1)ES1'}, {'status': 'affected', 'version': '12.5(1)'}, {'status': 'affected', 'version': '12.6(1)ES4'}, {'status': 'affected', 'version': '11.0(1)'}, {'status': 'affected', 'version': '10.5(1)'}, {'status': 'affected', 'version': '12.0(1)'}, {'status': 'affected', 'version': '10.5'}, {'status': 'affected', 'version': '11.0'}, {'status': 'affected', 'version': '11.5'}, {'status': 'affected', 'version': '12.6(2)'}, {'status': 'affected', 'version': '12.6(2)ES1'}, {'status': 'affected', 'version': '12.6(2)ES2'}, {'status': 'affected', 'version': '15.0(1)'}, {'status': 'affected', 'version': '12.6(2)ES3'}, {'status': 'affected', 'version': '15.0(1)ET01'}, {'status': 'affected', 'version': '15.0(1)_SP1'}, {'status': 'affected', 'version': '15.0(1)ES202508'}, {'status': 'affected', 'version': '15.0(1)ES202511'}, {'status': 'affected', 'version': '12.6(2)ES4'}, {'status': 'affected', 'version': '15.0(1)SU1'}, {'status': 'affected', 'version': '15.0(1)ES202603'}, {'status': 'affected', 'version': '12.6(2)ES5'}], 'defaultStatus': 'unknown'}]
    Added Description A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 
    Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N
    Added CWE CWE-918
    Added Reference https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ucce-pcce-ssrf-TghHxD
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.