6.4
MEDIUM CVSS 4.0
CVE-2026-23758
GFI HelpDesk < 4.99.9 Stored XSS via editsubject Parameter
Description

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.

INFO

Published Date :

April 20, 2026, 6:16 p.m.

Last Modified :

April 20, 2026, 7:05 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-23758 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

No affected product recoded yet

CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 4.0 MEDIUM 83251b91-4cc7-4094-a5c7-464a1b83ea10
CVSS 4.0 MEDIUM [email protected]
Solution
Update GFI HelpDesk to version 4.99.9 or later to fix XSS in ticket subject.
  • Update GFI HelpDesk to version 4.99.9 or later.
  • Apply vendor patches or security updates immediately.
  • Sanitize all user-supplied input before processing.
  • Validate ticket subject content for malicious scripts.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-23758.

URL Resource
https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases
https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameter
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-23758 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-23758 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-23758 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-23758 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    Apr. 20, 2026

    Action Type Old Value New Value
    Added Description GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.
    Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
    Added CWE CWE-79
    Added Reference https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases
    Added Reference https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameter
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.