4.9
MEDIUM CVSS 4.0
CVE-2026-27954
LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints
Description

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

INFO

Published Date :

Feb. 26, 2026, 2:16 a.m.

Last Modified :

Feb. 26, 2026, 2:16 a.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-27954 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Livehelperchat livehelperchat
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 4.0 MEDIUM [email protected]
Solution
Restrict access to chat action endpoints and ensure proper authorization checks are performed.
  • Implement access controls for chat action endpoints.
  • Verify user authorization before performing chat actions.
  • Update the application to the latest version when available.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-27954.

URL Resource
https://github.com/LiveHelperChat/livehelperchat/security/advisories/GHSA-87wc-2p86-h3w7
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-27954 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-27954 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-27954 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-27954 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    Feb. 26, 2026

    Action Type Old Value New Value
    Added Description Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
    Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
    Added CWE CWE-862
    Added Reference https://github.com/LiveHelperChat/livehelperchat/security/advisories/GHSA-87wc-2p86-h3w7
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
Vulnerability Scoring Details
Base CVSS Score: 4.9
Attack Vector
Attack Complexity
Attack Requirements
Privileges Required
User Interaction
VS Confidentiality
VS Integrity
VS Availability
SS Confidentiality
SS Integrity
SS Availability