6.1
MEDIUM CVSS 3.1
CVE-2026-38446
osTicket Stored Cross-Site Scripting
Description

A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.

INFO

Published Date :

Aug. 3, 2026, 7:16 p.m.

Last Modified :

Aug. 3, 2026, 8:17 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-38446 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

No affected product recoded yet

CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 134c704f-9b21-4f2e-91b3-4a467353bcc0
CVSS 3.1 MEDIUM 134c704f-9b21-4f2e-91b3-4a467353bcc0
Solution
Update osTicket to a version that properly sanitizes thread entry titles to prevent XSS.
  • Update osTicket to the latest stable version.
  • Apply vendor patches if available for version 1.18.3.
  • Review input sanitization for all user-supplied fields.
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-38446 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-38446 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-38446 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-38446 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Aug. 03, 2026

    Action Type Old Value New Value
    Added CVSS V3.1 AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
    Added CWE CWE-79
    Added SSVC {'id': 'CVE-2026-38446', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'no'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2026-08-03T19:31:57.706941Z'}
  • New CVE Received by [email protected]

    Aug. 03, 2026

    Action Type Old Value New Value
    Added Affected [{'vendor': 'n/a', 'product': 'n/a', 'versions': [{'status': 'affected', 'version': 'n/a'}]}]
    Added Description A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.
    Added Reference https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38446.md
    Added Reference https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/reply-expand.tmpl.php
    Added Reference https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entries.tmpl.php
    Added Reference https://github.com/osTicket/osTicket/blob/v1.18.3/include/staff/templates/thread-entry.tmpl.php#L84
    Added Reference https://github.com/osTicket/osTicket/commit/1e39bf1cf78fa298285f19b98f6a6dbb6808de19
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.