9.8
CRITICAL CVSS 3.1
CVE-2026-38447
osTicket API Key Cryptographic Weakness
Description

osTicket 1.18.3 generates API keys using a predictable construction based on MD5 hashing. The use of MD5, combined with predictable inputs such as the current timestamp and client IP address, significantly reduces entropy. An attacker can approximate the key generation time and brute-force the key space within a feasible time window.

INFO

Published Date :

Aug. 3, 2026, 7:16 p.m.

Last Modified :

Aug. 3, 2026, 8:17 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-38447 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

No affected product recoded yet

CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 134c704f-9b21-4f2e-91b3-4a467353bcc0
CVSS 3.1 CRITICAL 134c704f-9b21-4f2e-91b3-4a467353bcc0
Solution
Update osTicket to a version that uses a stronger hashing algorithm for API key generation.
  • Upgrade osTicket to the latest stable version.
  • Ensure API key generation uses a modern cryptographic hash.
References to Advisories, Solutions, and Tools
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-38447 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-38447 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-38447 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-38447 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Aug. 03, 2026

    Action Type Old Value New Value
    Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
    Added CWE CWE-331
    Added SSVC {'id': 'CVE-2026-38447', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'yes'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-08-03T19:33:44.171471Z'}
  • New CVE Received by [email protected]

    Aug. 03, 2026

    Action Type Old Value New Value
    Added Affected [{'vendor': 'n/a', 'product': 'n/a', 'versions': [{'status': 'affected', 'version': 'n/a'}]}]
    Added Description osTicket 1.18.3 generates API keys using a predictable construction based on MD5 hashing. The use of MD5, combined with predictable inputs such as the current timestamp and client IP address, significantly reduces entropy. An attacker can approximate the key generation time and brute-force the key space within a feasible time window.
    Added Reference https://github.com/fr3akhacks/cve-disclosures/blob/master/osTicket/CVE-2026-38447.md
    Added Reference https://github.com/osTicket/osTicket/blob/v1.18.3/include/class.api.php#L149
    Added Reference https://github.com/osTicket/osTicket/blob/v1.18.3/include/class.misc.php
    Added Reference https://github.com/osTicket/osTicket/commit/feccb6a3a90863fd31215ee738b39762177e658c
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.