CVE-2026-40567
FreeScout has HTML Injection in Outgoing Emails via Unsanitized Customer Name in Signature Variables
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
INFO
Published Date :
April 21, 2026, 5:16 p.m.
Last Modified :
April 21, 2026, 5:16 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-40567
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | [email protected] |
Solution
- Update FreeScout to version 1.8.213.
- Verify all outgoing emails are sanitized.
- Review and sanitize existing email content.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-40567.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-40567 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-40567
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-40567 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-40567 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Apr. 21, 2026
Action Type Old Value New Value Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue. Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N Added CWE CWE-116 Added Reference https://github.com/freescout-help-desk/freescout/commit/9131b16f80eade81002cb9809a2603f6b61981cf Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213 Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528