CVE-2026-40592
FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
INFO
Published Date :
April 21, 2026, 5:16 p.m.
Last Modified :
April 21, 2026, 5:16 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-40592
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | [email protected] |
Solution
- Update FreeScout to version 1.8.214 or later.
- Verify the undo-send functionality is restricted appropriately.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-40592.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-40592 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-40592
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-40592 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-40592 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Apr. 21, 2026
Action Type Old Value New Value Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability. Added CVSS V3.1 AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L Added CWE CWE-862 Added Reference https://github.com/freescout-help-desk/freescout/commit/c779afdda86fa00a4b85779e034bbfd9ce20c76d Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214 Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-674v-r6xp-mvp6