7.6
HIGH CVSS 3.1
CVE-2026-41904
FreeScout Stored XSS vulnerability in mailbox auto-reply: payload reaches every customer's email client (no CSP), bypassing strip_tags validator with mixed text+HTML content
Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.

INFO

Published Date :

May 7, 2026, 7:16 p.m.

Last Modified :

May 7, 2026, 7:16 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-41904 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

No affected product recoded yet

CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 HIGH [email protected]
Solution
Update FreeScout to version 1.8.217 or later to fix XSS in auto-reply messages.
  • Update FreeScout to version 1.8.217.
  • Verify auto-reply functionality and security settings.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-41904.

URL Resource
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.217
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-rj9h-jfrc
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-41904 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-41904 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-41904 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-41904 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    May. 07, 2026

    Action Type Old Value New Value
    Added Description FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
    Added CVSS V3.1 AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N
    Added CWE CWE-79
    Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.217
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-rj9h-jfrc
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.