8.6
HIGH CVSS 3.1
CVE-2026-53591
FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails
Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.

INFO

Published Date :

July 20, 2026, 8:16 p.m.

Last Modified :

July 20, 2026, 9:16 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-53591 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Freescout freescout
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 134c704f-9b21-4f2e-91b3-4a467353bcc0
CVSS 3.1 HIGH [email protected]
Solution
Update FreeScout to version 1.8.223 or later to fix message injection vulnerability.
  • Update FreeScout to version 1.8.223 or newer.
  • Verify the In-Reply-To header is handled securely.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-53591.

URL Resource
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-53591 is associated with the following CWEs:

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-53591 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-53591 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Jul. 20, 2026

    Action Type Old Value New Value
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx
    Added SSVC {'id': 'CVE-2026-53591', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'poc'}, {'automatable': 'yes'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2026-07-20T20:15:06.613729Z'}
  • New CVE Received by [email protected]

    Jul. 20, 2026

    Action Type Old Value New Value
    Added Affected [{'vendor': 'freescout-help-desk', 'product': 'freescout', 'versions': [{'status': 'affected', 'version': '< 1.8.223'}]}]
    Added Description FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.
    Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L
    Added CWE CWE-287
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.