CVE-2026-56723
Zammad: Missing authorization on ticket attachment download
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.
INFO
Published Date :
Sept. 25, 2026, 5:17 p.m.
Last Modified :
Sept. 25, 2026, 6:17 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS | 134c704f-9b21-4f2e-91b3-4a467353bcc0 | |||||
| CVSS 4.0 | HIGH | [email protected] |
Solution
- Update Zammad to version 7.0.2 or later.
- Verify attachment access controls are enforced.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-56723.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-56723 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-56723
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-56723 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-56723 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Sep. 25, 2026
Action Type Old Value New Value Added SSVC {'id': 'CVE-2026-56723', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'no'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2026-09-25T17:43:44.514504Z'} -
New CVE Received by [email protected]
Sep. 25, 2026
Action Type Old Value New Value Added Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CWE CWE-863 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/56xxx/CVE-2026-56723.json">CVE-2026-56723</a> Added Reference https://github.com/zammad/zammad/commit/e661d00efb3d2c4ef4af3a36ce79d7c724323f97 Added Reference https://github.com/zammad/zammad/releases/tag/7.0.2 Added Reference https://github.com/zammad/zammad/security/advisories/GHSA-374g-4f73-g7m7