8.4
HIGH CVSS 4.0
CVE-2026-56731
Zammad: Cross-Site Scripting in Ticket Notifications
Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.

INFO

Published Date :

Sept. 25, 2026, 6:17 p.m.

Last Modified :

Sept. 25, 2026, 6:17 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-56731 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

No affected product recoded yet

CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 4.0 HIGH [email protected]
Solution
Update Zammad to version 7.0.1 or later to fix ticket title injection vulnerability.
  • Update Zammad to version 7.0.1 or later.
  • Sanitize all user-supplied input for ticket titles.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-56731.

URL Resource
https://github.com/zammad/zammad/commit/16a4a2e1be6642ec0c3ba3a76e358ad065f48f78
https://github.com/zammad/zammad/security/advisories/GHSA-p9xp-gx8r-4397
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-56731 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-56731 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-56731 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-56731 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    Sep. 25, 2026

    Action Type Old Value New Value
    Added Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
    Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
    Added CWE CWE-79
    Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/56xxx/CVE-2026-56731.json">CVE-2026-56731</a>
    Added Reference https://github.com/zammad/zammad/commit/16a4a2e1be6642ec0c3ba3a76e358ad065f48f78
    Added Reference https://github.com/zammad/zammad/security/advisories/GHSA-p9xp-gx8r-4397
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.