4.4
MEDIUM CVSS 3.1
CVE-2026-62855
FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files
Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.

INFO

Published Date :

Nov. 6, 2026, 5:18 p.m.

Last Modified :

Nov. 6, 2026, 6:18 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2026-62855 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Freescout freescout
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 134c704f-9b21-4f2e-91b3-4a467353bcc0
CVSS 3.1 MEDIUM [email protected]
Solution
Update FreeScout to version 1.8.225 or later to fix local file reading vulnerabilities.
  • Update FreeScout to version 1.8.225.
  • Review and secure application logs.
  • Protect environment files and credentials.
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-62855 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-62855 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-62855 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2026-62855 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0

    Nov. 06, 2026

    Action Type Old Value New Value
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg
    Added SSVC {'id': 'CVE-2026-62855', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'poc'}, {'automatable': 'no'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2026-11-06T17:45:55.570543Z'}
  • New CVE Received by [email protected]

    Nov. 06, 2026

    Action Type Old Value New Value
    Added Description FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.
    Added CVSS V3.1 AV:N/AC:H/PR:H/UI:N/S:U/C:H/I:N/A:N
    Added CWE CWE-23
    Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/62xxx/CVE-2026-62855.json">CVE-2026-62855</a>
    Added Reference https://github.com/freescout-help-desk/freescout/commit/2cd2e66b772ea9f9513cac6e82f9381bac9993c3
    Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.225
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ph7-f3hc-95gg
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.