CVE-2026-72554
Ladybird Web Solution Faveo Helpdesk - Broken Access Control
Description
A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.
INFO
Published Date :
Aug. 11, 2026, 12:17 p.m.
Last Modified :
Aug. 11, 2026, 12:17 p.m.
Remotely Exploit :
Yes !
Source :
309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c
Affected Products
The following products are affected by CVE-2026-72554
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | 309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c | ||||
| CVSS 3.1 | MEDIUM | MITRE-CVE |
Solution
- Verify ticket ownership before granting API access.
- Restrict API access to authorized users only.
- Update the Faveo Helpdesk software.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-72554.
| URL | Resource |
|---|---|
| https://github.com/ladybirdweb/faveo-helpdesk |
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-72554 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-72554
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-72554 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-72554 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
New CVE Received by 309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c
Aug. 11, 2026
Action Type Old Value New Value Added Affected [{'vendor': 'Ladybird Web Solution', 'product': 'Faveo Helpdesk', 'versions': [{'status': 'affected', 'version': '0', 'versionType': 'custom', 'lessThanOrEqual': '2.0.3'}]}] Added Description A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information. Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N Added CWE CWE-284 Added Reference https://github.com/ladybirdweb/faveo-helpdesk