CVE-2026-84458
Zammad: Account takeover via unverified email matching during SSO auto-link
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2.
INFO
Published Date :
Sept. 25, 2026, 7:17 p.m.
Last Modified :
Sept. 25, 2026, 7:17 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS | 134c704f-9b21-4f2e-91b3-4a467353bcc0 | |||||
| CVSS 4.0 | CRITICAL | [email protected] |
Solution
- Update Zammad to version 7.1.2 or later.
- Verify the "Automatic account link on initial logon" setting.
- Review identity provider email verification settings.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-84458.
| URL | Resource |
|---|---|
| https://github.com/zammad/zammad/commit/0dba387df8e2b46956907975034cd44e4d021b1c | |
| https://github.com/zammad/zammad/security/advisories/GHSA-86cc-3ggh-mf2m |
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-84458 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-84458
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-84458 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-84458 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Sep. 25, 2026
Action Type Old Value New Value Added Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2. Added CVSS V4.0 AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CWE CWE-287 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/84xxx/CVE-2026-84458.json">CVE-2026-84458</a> Added Reference https://github.com/zammad/zammad/commit/0dba387df8e2b46956907975034cd44e4d021b1c Added Reference https://github.com/zammad/zammad/security/advisories/GHSA-86cc-3ggh-mf2m -
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Sep. 25, 2026
Action Type Old Value New Value Added SSVC {'id': 'CVE-2026-84458', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'yes'}, {'technicalImpact': 'total'}], 'version': '2.0.3', 'timestamp': '2026-09-25T19:04:52.695359Z'}