CVE-2026-85744
FreeScout: Conversation Merge Cross-Mailbox Authorization Bypass
Description
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversation_merge action records a failed authorization check for the target conversation in response['msg'] and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation they control into a target conversation in a mailbox they cannot access. The operation injects threads, attachments, and audit records into the unauthorized target and deletes the source conversation, but it does not disclose the target's existing contents. This issue is fixed in version 1.8.227.
INFO
Published Date :
Nov. 6, 2026, 5:20 p.m.
Last Modified :
Nov. 6, 2026, 5:20 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | [email protected] |
Solution
- Update FreeScout to version 1.8.227.
- Verify authorization controls for conversation merging.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-85744.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-85744 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-85744
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-85744 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-85744 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Nov. 06, 2026
Action Type Old Value New Value Added Description FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversation_merge action records a failed authorization check for the target conversation in response['msg'] and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation they control into a target conversation in a mailbox they cannot access. The operation injects threads, attachments, and audit records into the unauthorized target and deletes the source conversation, but it does not disclose the target's existing contents. This issue is fixed in version 1.8.227. Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L Added CWE CWE-863 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/85xxx/CVE-2026-85744.json">CVE-2026-85744</a> Added Reference https://github.com/freescout-help-desk/freescout/commit/7c485c96bef7188c276906200250ce9d8a2bdfeb Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.227 Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-v8vc-cmf9-gg2c