7.0
HIGH CVSS 4.0
CVE-2025-48388
FreeScout Format String Vulnerability
Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

INFO

Published Date :

May 29, 2025, 10:15 a.m.

Last Modified :

July 11, 2025, 3:22 p.m.

Remotely Exploit :

Yes !
Affected Products

The following products are affected by CVE-2025-48388 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Freescout freescout
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 MEDIUM [email protected]
CVSS 4.0 HIGH [email protected]
Solution
Update FreeScout to version 1.8.178 or later to fix data validation issues.
  • Update FreeScout to version 1.8.178 or later.
  • Validate all user input for special characters.
  • Avoid using user input in string formatting.
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2025-48388.

URL Resource
https://github.com/freescout-help-desk/freescout/commit/eab97711027fff4bce90ccd2e189cbc184fa0370 Patch
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-c76f-wggm-grcq Vendor Advisory
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2025-48388 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2025-48388 weaknesses.

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2025-48388 vulnerability anywhere in the article.

The following table lists the changes that have been made to the CVE-2025-48388 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • Initial Analysis by [email protected]

    Jul. 11, 2025

    Action Type Old Value New Value
    Added CVSS V3.1 AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N
    Added CPE Configuration OR *cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:* versions up to (excluding) 1.8.178
    Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/commit/eab97711027fff4bce90ccd2e189cbc184fa0370 Types: Patch
    Added Reference Type GitHub, Inc.: https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-c76f-wggm-grcq Types: Vendor Advisory
  • New CVE Received by [email protected]

    May. 29, 2025

    Action Type Old Value New Value
    Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.
    Added CVSS V4.0 AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
    Added CWE CWE-134
    Added CWE CWE-93
    Added Reference https://github.com/freescout-help-desk/freescout/commit/eab97711027fff4bce90ccd2e189cbc184fa0370
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-c76f-wggm-grcq
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
Vulnerability Scoring Details
Base CVSS Score: 7
Attack Vector
Attack Complexity
Attack Requirements
Privileges Required
User Interaction
VS Confidentiality
VS Integrity
VS Availability
SS Confidentiality
SS Integrity
SS Availability
Base CVSS Score: 6.5
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact