CVE-2024-13604
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
Description
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
INFO
Published Date :
April 5, 2025, 2:15 a.m.
Last Modified :
April 7, 2025, 2:17 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2024-13604
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | HIGH | [email protected] |
Solution
- Update the KB Support plugin to the latest version.
- Review and secure the /wp-content/uploads/kbs directory.
- Remove any sensitive files found in the directory.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2024-13604.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2024-13604 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2024-13604
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2024-13604 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2024-13604 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
New CVE Received by [email protected]
Apr. 05, 2025
Action Type Old Value New Value Added Description The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2. Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Added CWE CWE-200 Added Reference https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php Added Reference https://plugins.trac.wordpress.org/changeset/3231596/ Added Reference https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve