CVE-2026-48210
Possible information disclosure via External Interface
Description
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1
INFO
Published Date :
May 31, 2026, 10:16 p.m.
Last Modified :
May 31, 2026, 10:16 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-48210
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | MEDIUM | 2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8 | ||||
| CVSS 3.1 | MEDIUM | [email protected] | ||||
| CVSS 3.1 | MEDIUM | MITRE-CVE |
Solution
- Update OTRS to a version without the default configuration flaw.
- Review and correct ticket article forwarding flag configurations.
- Ensure internal information is not exposed externally.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-48210.
| URL | Resource |
|---|---|
| https://otrs.com/release-notes/otrs-security-advisory-2026-09/ |
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-48210 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-48210
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-48210 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-48210 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
New CVE Received by [email protected]
May. 31, 2026
Action Type Old Value New Value Added Description An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1 Added CVSS V3.1 AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N Added CWE CWE-200 Added CWE CWE-269 Added Reference https://otrs.com/release-notes/otrs-security-advisory-2026-09/