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7.7
HIGH CVSS 3.1
CVE-2026-62856
FreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query
Overview
Description

FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.

Details
INFO

Published Date :

Nov. 6, 2026, 5:18 p.m.

Last Modified :

Nov. 6, 2026, 5:18 p.m.

Remotely Exploit :

Yes !

Source :

[email protected]
Impact
Affected Products

The following products are affected by CVE-2026-62856 vulnerability. Even if cvefeed.io is aware of the exact versions of the products that are affected, the information is not represented in the table below.

ID Vendor Product Action
1 Freescout freescout
: Total Affected Vendor : 1 | Products : 1
Scoring
CVSS Scores
The Common Vulnerability Scoring System is a standardized framework for assessing the severity of vulnerabilities in software and systems. We collect and displays CVSS scores from various sources for each CVE.
Score Version Severity Vector Exploitability Score Impact Score Source
CVSS 3.1 HIGH [email protected]
Solution
Update FreeScout to version 1.8.226 to fix SQL injection and data exposure vulnerabilities.
  • Update FreeScout to version 1.8.226.
  • Verify channel authorization logic.
  • Validate notification payload access controls.
References
References to Advisories, Solutions, and Tools

Here, you will find a curated list of external links that provide in-depth information, practical solutions, and valuable tools related to CVE-2026-62856.

URL Resource
https://github.com/freescout-help-desk/freescout/commit/1f4deee6369d89a70d291248499883b5bfdb99ff
https://github.com/freescout-help-desk/freescout/commit/656cb2349cd3bb11f04f01c1587900dfb423a855
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.226
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-gh3r-jh6q-wrvj
CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorizes the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-62856 is associated with the following CWEs:

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-62856 weaknesses.

CAPEC-7: Blind SQL Injection Blind SQL Injection CAPEC-66: SQL Injection SQL Injection CAPEC-108: Command Line Execution through SQL Injection Command Line Execution through SQL Injection CAPEC-109: Object Relational Mapping Injection Object Relational Mapping Injection CAPEC-110: SQL Injection through SOAP Parameter Tampering SQL Injection through SOAP Parameter Tampering CAPEC-470: Expanding Control over the Operating System from the Database Expanding Control over the Operating System from the Database CAPEC-13: Subverting Environment Variable Values Subverting Environment Variable Values CAPEC-22: Exploiting Trust in Client Exploiting Trust in Client CAPEC-59: Session Credential Falsification through Prediction Session Credential Falsification through Prediction CAPEC-60: Reusing Session IDs (aka Session Replay) Reusing Session IDs (aka Session Replay) CAPEC-79: Using Slashes in Alternate Encoding Using Slashes in Alternate Encoding CAPEC-116: Excavation Excavation CAPEC-169: Footprinting Footprinting CAPEC-224: Fingerprinting Fingerprinting CAPEC-285: ICMP Echo Request Ping ICMP Echo Request Ping CAPEC-287: TCP SYN Scan TCP SYN Scan CAPEC-290: Enumerate Mail Exchange (MX) Records Enumerate Mail Exchange (MX) Records CAPEC-291: DNS Zone Transfers DNS Zone Transfers CAPEC-292: Host Discovery Host Discovery CAPEC-293: Traceroute Route Enumeration Traceroute Route Enumeration CAPEC-294: ICMP Address Mask Request ICMP Address Mask Request CAPEC-295: Timestamp Request Timestamp Request CAPEC-296: ICMP Information Request ICMP Information Request CAPEC-297: TCP ACK Ping TCP ACK Ping CAPEC-298: UDP Ping UDP Ping CAPEC-299: TCP SYN Ping TCP SYN Ping CAPEC-300: Port Scanning Port Scanning CAPEC-301: TCP Connect Scan TCP Connect Scan CAPEC-302: TCP FIN Scan TCP FIN Scan CAPEC-303: TCP Xmas Scan TCP Xmas Scan CAPEC-304: TCP Null Scan TCP Null Scan CAPEC-305: TCP ACK Scan TCP ACK Scan CAPEC-306: TCP Window Scan TCP Window Scan CAPEC-307: TCP RPC Scan TCP RPC Scan CAPEC-308: UDP Scan UDP Scan CAPEC-309: Network Topology Mapping Network Topology Mapping CAPEC-310: Scanning for Vulnerable Software Scanning for Vulnerable Software CAPEC-312: Active OS Fingerprinting Active OS Fingerprinting CAPEC-313: Passive OS Fingerprinting Passive OS Fingerprinting CAPEC-317: IP ID Sequencing Probe IP ID Sequencing Probe CAPEC-318: IP 'ID' Echoed Byte-Order Probe IP 'ID' Echoed Byte-Order Probe CAPEC-319: IP (DF) 'Don't Fragment Bit' Echoing Probe IP (DF) 'Don't Fragment Bit' Echoing Probe CAPEC-320: TCP Timestamp Probe TCP Timestamp Probe CAPEC-321: TCP Sequence Number Probe TCP Sequence Number Probe CAPEC-322: TCP (ISN) Greatest Common Divisor Probe TCP (ISN) Greatest Common Divisor Probe CAPEC-323: TCP (ISN) Counter Rate Probe TCP (ISN) Counter Rate Probe CAPEC-324: TCP (ISN) Sequence Predictability Probe TCP (ISN) Sequence Predictability Probe CAPEC-325: TCP Congestion Control Flag (ECN) Probe TCP Congestion Control Flag (ECN) Probe CAPEC-326: TCP Initial Window Size Probe TCP Initial Window Size Probe CAPEC-327: TCP Options Probe TCP Options Probe CAPEC-328: TCP 'RST' Flag Checksum Probe TCP 'RST' Flag Checksum Probe CAPEC-329: ICMP Error Message Quoting Probe ICMP Error Message Quoting Probe CAPEC-330: ICMP Error Message Echoing Integrity Probe ICMP Error Message Echoing Integrity Probe CAPEC-472: Browser Fingerprinting Browser Fingerprinting CAPEC-497: File Discovery File Discovery CAPEC-508: Shoulder Surfing Shoulder Surfing CAPEC-573: Process Footprinting Process Footprinting CAPEC-574: Services Footprinting Services Footprinting CAPEC-575: Account Footprinting Account Footprinting CAPEC-576: Group Permission Footprinting Group Permission Footprinting CAPEC-577: Owner Footprinting Owner Footprinting CAPEC-616: Establish Rogue Location Establish Rogue Location CAPEC-643: Identify Shared Files/Directories on System Identify Shared Files/Directories on System CAPEC-646: Peripheral Footprinting Peripheral Footprinting CAPEC-651: Eavesdropping Eavesdropping

We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).

Results are limited to the first 15 repositories due to potential performance issues.

The following list is the news that have been mention CVE-2026-62856 vulnerability anywhere in the article.

Results are limited to the first 20 news articles due to potential performance issues.

The following table lists the changes that have been made to the CVE-2026-62856 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.

  • New CVE Received by [email protected]

    Nov. 06, 2026

    Action Type Old Value New Value
    Added Description FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.
    Added CVSS V3.1 AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N
    Added CWE CWE-200
    Added CWE CWE-89
    Added CWE CWE-639
    Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/62xxx/CVE-2026-62856.json">CVE-2026-62856</a>
    Added Reference https://github.com/freescout-help-desk/freescout/commit/1f4deee6369d89a70d291248499883b5bfdb99ff
    Added Reference https://github.com/freescout-help-desk/freescout/commit/656cb2349cd3bb11f04f01c1587900dfb423a855
    Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.226
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-gh3r-jh6q-wrvj
EPSS is a daily estimate of the probability of exploitation activity being observed over the next 30 days. Following chart shows the EPSS score history of the vulnerability.
CVSS
Vulnerability Scoring Details
Base CVSS Score: 7.7
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact