CVE-2026-84464
Zammad: IDOR in External Data Source rendering exposes ticket, user, group, and organization data
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2.
INFO
Published Date :
Sept. 25, 2026, 7:17 p.m.
Last Modified :
Sept. 25, 2026, 7:17 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-84464
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS | 134c704f-9b21-4f2e-91b3-4a467353bcc0 | |||||
| CVSS 4.0 | HIGH | [email protected] |
Solution
- Upgrade Zammad to version 7.1.2.
- Verify upgrade completes successfully.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-84464.
| URL | Resource |
|---|---|
| https://github.com/zammad/zammad/commit/34bdf46273adbea03821ac7157c8beaacde03a4b | |
| https://github.com/zammad/zammad/security/advisories/GHSA-jvm2-cr58-4qxp |
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-84464 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-84464
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-84464 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-84464 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
CVE Modified by 134c704f-9b21-4f2e-91b3-4a467353bcc0
Sep. 25, 2026
Action Type Old Value New Value Added SSVC {'id': 'CVE-2026-84464', 'role': 'CISA Coordinator', 'options': [{'exploitation': 'none'}, {'automatable': 'no'}, {'technicalImpact': 'partial'}], 'version': '2.0.3', 'timestamp': '2026-09-25T19:03:37.637657Z'} -
New CVE Received by [email protected]
Sep. 25, 2026
Action Type Old Value New Value Added Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2. Added CVSS V4.0 AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X Added CWE CWE-200 Added CWE CWE-639 Added CWE CWE-863 Added Affected New affected value received. <a href="https://github.com/CVEProject/cvelistV5/blob/main/cves/2026/84xxx/CVE-2026-84464.json">CVE-2026-84464</a> Added Reference https://github.com/zammad/zammad/commit/34bdf46273adbea03821ac7157c8beaacde03a4b Added Reference https://github.com/zammad/zammad/security/advisories/GHSA-jvm2-cr58-4qxp